After spending the last two months searching for rugs for our great room, buying and returning several times at various rug sites, I want to commend you and your company, especially Tabitha in customer service, for all the help that I have received. I'm sure it is hard to get the correct colors from the pictures on the computer but there was no other company willing to give any help in pinning down the colors in the rugs. Tabitha checked with the warehouse and was able to tell me the correct colors and even the fact that the two rugs from the 828 International Greenville collection were companion rugs with the same colors throughout. I had purchased one of the rugs earlier in the month and because of her help, I was able to find the right rug to compliment it and finish my room. I love the look and I would recommend your company to anyone who is searching for rugs. Thank you for your help and I will definitely be using your site again when I need more rugs. - Grace | Tampa, FLA

After living with the same walls and furniture for the last 20 years, I had the opportunity to do some redecorating. Paint was easy, furniture was easy, but I looked a lot for a couple of area rugs that were suitable. Checked out many retail outlets and websites. I kept coming back to this one. When I finally decided to buy, I was so impressed. The customer service was amazing! My purchase wasn't huge, but you still took the time to answer all my questions. I will be recommending your site to all my friends and family. Thanks so much. - Maureen | Winnipeg, MB

Tough to find a company that ships to me but I'm glad I've found Rugs HD. You guys made me feel like a priority, usually companies don't cater to Hawaii let alone treat orders going there with priority... I just wanted to say thanks! - Phil Franks | Hawaii